Saint-Amé Your stay

All hospital staff members are bound confidentiality. Each staff member wears a name badge.

You have the right to be informed about your illness and about your treatment. Do not hesitate to ask for any explanations during the medical visit or to request a meeting with the doctor who is responsible for treating you.

Information concerning your stay

  • Room

    All the rooms in the clinic have big windows and a balcony. They receive a large amount of natural light, and offer you a pleasant view of the Alps.

    If you are insured for treatment on the public ward, you will be accommodated in a room containing two or three beds. A movable screen ensures that each patient can have the privacy he/she needs or desires. It is possible to have a single room if you provide an advance supplementary payment. However, single rooms are allocated as a priority to patients who are insured for treatment on the private ward.

    If you are insured for treatment on the private ward, you will be accommodated in a one-bed room. Upon admission, you must provide a certificate from your insurance company covering this service. You will be given the opportunity to specify your requirements in terms of comfort and equipment.

  • Information concerning

    your stay

    Multimedia

    Television

    A television is installed in the lounge on each ward. You can rent a television from an authorised dealer. However, we would ask you to ensure that the set is equipped with headphones so that you do not disturb your roommate. The rooms on the private ward are equipped with televisions.

    Telephone

    Each patient is provided with his/her own telephone with a direct line.
    You may call and receive calls from 07:00 to 20:00.
    There is a coin-operated telephone box in the entrance foyer.

  • Services

    Mail and newspapers

    Mail is delivered once a day, in the morning. There is a post box at your disposal in reception.

    Newspapers are provided in the cafeteria and in the lounges. You may receive your own newspaper by having your subscription redirected.

    Hairdresser

    You may book appointments with a hairdresser. Please contact reception to arrange an appointment.

    Medico-social service

    A liaison nurse specialised in community health is available to help you:

    • Solve personal and family problems connected to your hospitalisation.
    • Organise your discharge from hospital.
    • Ensure medico-social coordination with support and home care institutions.

  • Cafeteria – Meals

    Cafeteria

    Cafeteria opening times
    • Monday to Friday: 08:45 to 17:45
    • Saturday: 08:30 to 10:45 and 13:30 to 17:45
    • Sunday: 13:30 to 17:45

    Outside these times, there is a hot and cold drink dispenser at your disposal in the corridor located behind reception.

    Meals

    Our kitchen staff is committed to providing varied, balanced and good quality meals. The chefs ensure that the food is adapted to the specific needs of each patient.

    Meal times
    • Breakfast: from 07:30 to 08:00
    • Lunch: from 11:00 to 11:30
    • Dinner: from 17:45 to 18:30

  • Human and spiritual support

    The ecumenical chaplaincy service is available to you and your loved ones. You can contact it every day from 8am to 8pm on 027 603 41 38 or via the nursing staff. It is an integral part of the care process and provides an opportunity to share the different aspects of life on a human and spiritual level.
    At your or your family's request, a member of the chaplaincy service will be available to : 

    • A moment of presence and listening
    • A time of sharing 
    • A time of prayer
    • Communion
    • The sacrament of the sick
    • Contact with a representative of your religion (Islam, Buddhism, etc.)

    Prayer: practical aspects
    A chapel is available for a moment of meditation, whatever your religious affiliation.

    Communion :
    At your request, to the nursing staff or the chaplaincy service, it will be brought to your room, from Monday to Friday as well as on Sunday mornings.

    Mass / worship :
    Mass is celebrated on Sunday mornings at 10am in the chapel. 

    Mass can also be heard on Espace 2 (RTS) on Sundays and public holidays at 9.00 am / worship at 10.00 am or watched on television on France 2 at 10.30 am or on KTO (channel 62) at 10.00 am.

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