Your stay

Saint-Amé

Saint-AméYour stay

All hospital staff members are bound confidentiality. Each staff member wears a name badge.

You have the right to be informed about your illness and about your treatment. Do not hesitate to ask for any explanations during the medical visit or to request a meeting with the doctor who is responsible for treating you.

Information concerningyour stay

Room

All the rooms in the clinic have big windows and a balcony. They receive a large amount of natural light, and offer you a pleasant view of the Alps.

If you are insured for treatment on the public ward, you will be accommodated in a room containing two or three beds. A movable screen ensures that each patient can have the privacy he/she needs or desires. It is possible to have a single room if you provide an advance supplementary payment. However, single rooms are allocated as a priority to patients who are insured for treatment on the private ward.

If you are insured for treatment on the private ward, you will be accommodated in a one-bed room. Upon admission, you must provide a certificate from your insurance company covering this service. You will be given the opportunity to specify your requirements in terms of comfort and equipment.

Room

All the rooms in the clinic have big windows and a balcony. They receive a large amount of natural light, and offer you a pleasant view of the Alps.

If you are insured for treatment on the public ward, you will be accommodated in a room containing two or three beds. A movable screen ensures that each patient can have the privacy he/she needs or desires. It is possible to have a single room if you provide an advance supplementary payment. However, single rooms are allocated as a priority to patients who are insured for treatment on the private ward.

If you are insured for treatment on the private ward, you will be accommodated in a one-bed room. Upon admission, you must provide a certificate from your insurance company covering this service. You will be given the opportunity to specify your requirements in terms of comfort and equipment.

Multimedia

Television

A television is installed in the lounge on each ward. You can rent a television from an authorised dealer. However, we would ask you to ensure that the set is equipped with headphones so that you do not disturb your roommate. The rooms on the private ward are equipped with televisions.

Telephone

Each patient is provided with his/her own telephone with a direct line.
You may call and receive calls from 07:00 to 20:00.
There is a coin-operated telephone box in the entrance foyer.

Services

Mail and newspapers

Mail is delivered once a day, in the morning. There is a post box at your disposal in reception.

Newspapers are provided in the cafeteria and in the lounges. You may receive your own newspaper by having your subscription redirected.

Hairdresser

You may book appointments with a hairdresser. Please contact reception to arrange an appointment.

Medico-social service

A liaison nurse specialised in community health is available to help you:

  • Solve personal and family problems connected to your hospitalisation.
  • Organise your discharge from hospital.
  • Ensure medico-social coordination with support and home care institutions.

Cafeteria – Meals

Cafeteria

Cafeteria opening times
  • Monday to Friday: 08:45 to 17:45
  • Saturday: 08:30 to 10:45 and 13:30 to 17:45
  • Sunday: 13:30 to 17:45

Outside these times, there is a hot and cold drink dispenser at your disposal in the corridor located behind reception.

Meals

Our kitchen staff is committed to providing varied, balanced and good quality meals. The chefs ensure that the food is adapted to the specific needs of each patient.

Meal times
  • Breakfast: from 07:30 to 08:00
  • Lunch: from 11:00 to 11:30
  • Dinner: from 17:45 to 18:30

Spiritual life

The clinic is founded on a belief in spiritual values. This attitude is integrated into the care process with a view to encouraging patients to reflect on different parts of their lives.

A Catholic priest and a Protestant pastor are at your service and will be pleased to respond to your spiritual needs through visits, masses and personal meetings.

Mass is celebrated each morning in the clinic chapel, and of course patients are welcome to attend.

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