The feedback forum for patients in the Valais romand region is located on the Sion Hospital site, near the main entrance.
The service is provided on weekdays from 13:30 to 17:30, except for Wednesdays, when it is open from 14:00 to 18:00; you do not need to book an appointment.
The feedback forum advisers, who are trained in mediation, are at the service of patients and their friends and families to proactively listen to any complaints, observations and suggestions regarding the patient’s stay in hospital, and to provide personalised follow-up. They are bound to maintain confidentiality, and can offer support in identifying any difficulties the patient has come across, orienting the patient towards resource persons and looking for solutions.