The date of your discharge and the treatment and/or therapy which you will have to follow subsequently will be defined together with a consultant according to the healing process. The Centre hospitalier du Haut-Valais will send your referring doctor a report about your stay in the hospital for his/her information.
For practical reasons, we would be grateful if you would leave your room between 10:00 and 12:00. If you are only able to return to your home in the afternoon, you may have lunch in the Pometta restaurant.

Please inform the receptionist on the ground floor that you are leaving.

You will be able to settle any bills there for the following supplementary services:

  • Telephone
  • Television
  • Single room supplement
  • Meal (day clinic patients)

You will also be given the documents and x-rays which you handed over upon arrival.

We would be grateful to hear of any suggestions or wishes you have; please send them in writing to the management of Centre hospitalier du Haut-Valais.

Your opinion is important to us

The satisfaction and safety of our patients is our top priority. Other aspects of our quality concept are the well-being of our employees, economic management of the company and the careful use of resources and the environment. To this end, we have integrated a comprehensive management system into our company. However, it is not just the document that counts, but rather the continuous improvement of all processes and operations. Periodic monitoring of our quality standards by an independent institution is therefore a matter of course for us. Regular patient surveys are also part of professional quality control. At certain times, all discharged patients are automatically sent a questionnaire to complete. A specialised company commissioned by us analyses this questionnaire anonymously, enabling us to make a comparison with other Swiss hospitals.

We would be grateful for any suggestions you may have after your discharge. Please inform the SZO management in writing of your wishes or requests.