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Valais Hospital
Question If you have any questions or any problem that needs solving, if you feel the need to be understood, supported, guided, do not hesitate to talk about it to your attending doctor, the nursing staff, the liaison nurse (T +41 27 603 45 70) or the chaplain (T +41 27 603 41 38), who will act on your requests or help you find solutions. Saint-Amé Your stay All hospital staff members are bound confidentiality. Each staff member wears a name badge. You have the right to be informed about your illness and about your…
Sion Your stay All hospital staff members are bound to maintain confidentiality. Our healthcare staff will do everything in their power to provide you with quality care. Please do not hesitate to contact the attendant nurse on your ward for any information. If you wish to move around within the hospital, please inform the healthcare staff about where you are going so that you can be reached (medical visit, tests). Your child’s stay Visits to the paediatric unit are free and parents who wish to do so can stay, as far as is…
Security Money and valuables Our management cannot accept responsibility if anything goes missing, is lost or is stolen. Please do not bring any money or valuable objects with you during your stay in hospital. If you were admitted in an emergency, you must hand over any money and valuable objects to a member of your family. Should this not be possible, you may deposit them with the receptionists, who will provide you with a receipt.
Rates and invoicing Before you are admitted to hospital, contact your insurance provider for information regarding the financial coverage for your stay. If your health insurance fund or your insurance company covering supplements for private services do not provide a guarantee of coverage, or if you live abroad, you will be required to provide a down payment equal to the estimate of the costs you will incur during your stay. You must in any case provide a copy of the insurance certificate from your health insurance fund or…
Your rights as a patient The right to information is a fundamental part of the patient-carer relationship, in order to ensure that the patient’s healthcare is of high quality and respects the patient’s autonomy. If you encounter any problems, or if you have any questions about your care programme, do not hesitate to discuss this with your attendant doctor or nurse. They will be able to provide you with the answers which we hope will allow you to overcome any difficulties and clarify any misunderstandings. We would like to…
Your stay All hospital staff members are bound to maintain confidentiality. You have the right to be informed about your illness and about your treatment. Please do not hesitate to request any explanations during a medical visit or to request a meeting with the doctor who is responsible for treating you. Many services (cafeteria, post, bank, newsagents, flower shop, hairdresser…) are available to you during your stay. services are available at all hospital sites of Valais Hospital. Please select the site you will be staying…
Monthey - Psychiatry and Psychotherapy Pool Your admission Information prior to your admission can be obtained from reception at the Hôpital de Malévoz on 027 604 73 33. Time, date and place of arrival Admissions are scheduled between 08:30 and 12:00 and between 13:00 and 16:00. Upon your arrival, you should present yourself at reception, even if this is an emergency. In all cases, the receptionist will then introduce you to the admissions nurse or the duty doctor. Car If you arrive with your own vehicle, the keys should be…
Sion You admission If you need any information before you are admitted, please call the patient flow management unit on +41 (0)27 603 44 48. Please call this number if you would also like to request a private, semi-private or single room. Information concerning your arrival Documents required Personal belongings Money and valuable objects Deposit Documents required Personal belongings Money and valuable objects Deposit Documents required In order to help us during your stay in the hospital, we would be grateful if you could…